Blackbaud to Deliver National CRM Database and Bilingual Website for The Kidney Foundation of Canada (PRWeb via Yahoo! News) Blackbaud, Inc. today announced that it will develop a custom solution for The Kidney Foundation of Canada that will create a unified national CRM and web presence....more...InVision Software Receives 2008 Product of the Year Award Presented by Customer Interaction Solutions® Magazine (CRM Today) InVision Software (News - Alert), a world-leading supplier of enterprise-wide workforce management (WFM) solutions, announced today that its software solution InVisionEnterprise WFM ( News - Alert) has received a 2008 Product of the Year Award from Technology Marketing Corporation?s (TMC®) Customer Interaction Solutions magazine, the leading publication covering CRM, call centers and ......more... Social Networking, ROI, Pricing Among '09 CRM Trends (PC World via Yahoo! News) Big changes are coming to the CRM (customer relationship management) application market this year, with significant financial, strategic and technical implications for customers, say analysts who track the space....more... Social Networking, ROI, Pricing Among '09 CRM Trends (PC World) Analysts say the CRM space is due for some major changes this year. ...more... Gartner Predicts Lowering Of Enterprise Software Spending Growth (Michigan Technology News) STAMFORD, Conn. - Gartner has revised its enterprise software spending forecast for 2008 through 2012 down from its initial September forecast due to a combination of economic, technical and regional factors....more... Mobile Mashup Serves Up Enterprise Data (CommunicationsDirect) SkyData Systems wants to deliver key enterprise data to mobile device users wherever they are. The company's new mobile business application, SkyData, combines information from CRM applications, contact systems, profiling, the Web, business and social networks and news and location services to deliver a custom and unified view of......more... Intel-backed Enterprise 2.0 Suite Is Discontinued (PC World via Yahoo! News) An Intel-backed suite of Enterprise 2.0 software announced with much fanfare a bit over two years ago is being put out to pasture....more... SaaS a ?No-Brainer? for Small Wall Street Firms (Wall Street and Technology) Small hedge funds and private firms have turned to software as a service to handle non-core chores such as customer relationship management, e-mail and even managing deal flow....more... Bella Solutions Announces Release of "SaaS" Version 4.2 Web-Based Field Service Software (PRWeb via Yahoo! News) Version 4.2 provides customization and customer portal access greatly enhancing usability across all Field Service Industries. Clients experience increased customer satisfaction and increased profitability....more... |